Privacy Policy


INSIST welcomes you to visit our website. We may collect information about you during the course of your visit, and we will inform you of the information in the following sections.

We will process all personal information collected during your visit to our website in accordance with the German Data Protection Regulations.

Data Collection and Processing when Accessing Website

Whenever you visit our website, we will collect the following anonymous information (access information) and save it in the log file stored on the partner server until the file is automatically deleted. This information includes the IP address for requesting server, the date and time of access, the name and URL of the requested information, the website address from where you visit our website, the name of Internet service provider, the amount of data transferred, the notification on whether the access was successful, and the information for identifying the browser and operating system used.

Such information is collected only for technical reasons and is not associated with any person. We use this information for statistical purposes only, as well as for the improvement of our products, which is not associated with any individual.

We collect, process or use personal information only in the manner described in the following sections.

Collect, Process and Forward Personal Information

In addition to the information we collect when you are visiting our website, we will only collect personal information about you in the following situation: provide or use online services, or you voluntarily agree to share your personal information with us by registering on our website and receiving our press release or contact us. We will then process this information solely based on the specific purpose for sharing information. If we plan to use personal information for other purposes, we will notify you and request your consent if necessary.

Press Release

You can contact to receive press releases on our website. We need your e-mail address to send you a press release. When you sign up, you agree to send us an email to your email address. You may unsubscribe from the press release at any time to revoke your prior consent.

By entering and sending your e-mail address, your e-mail address will be automatically removed from the distribution list. You will also find this link in every press release. In addition, you may object to the use of your information for advertising purposes or revoke your consent immediately. To do so, please send an e-mail to

Contact Form / Contact Options

If you have any questions, requests or suggestions, please contact us at the address above. We will save your email address to process this contact request and reply to you. We will only use the email address you provided for this purpose and only for your communication with us. Your e-mail address will not be used in any other way.

In addition, you can contact our support team using our contact form. In order to ensure you get the best support from our support team, you need to provide some details. Including:

Your full name, e-mail address, country/region, product in question, address and time of purchase, and whether there is an invoice / receipt, as well as the description of driver / firmware version, operating system, and problem.

In addition to these details, you can also provide more optional information. We use the information only to contact you about the problem you describe, and to evaluate and analyze the problem described.


We use Cookies to improve our site. Cookies are text files that your browser stores on your computer when you visit our website. This is to tailor our site to according to fields that visitors interest in, making it look attractive and allowing you to use certain features. Cookies are small text files that are stored on the hard disk of your local computer when you visit a website so that your computer can be identified when you visit our website using it the next time. Cookies will be deleted at the end of a browser session (that is, when you exit the browser). Some cookies remain on your device, enabling us to recognize your browser (permanent cookies) the next time you visit our site. You can configure your browser to alert you when cookies are placed on your computer. You can then decide whether to accept or reject them, depending on the situation. However, please note that denial of Cookies may limit the functionality of our site.


We use Google Analytics (a web analytics service from Google Inc., USA) for our site. Google Analytics uses Cookies (text files) placed on your computer to help visitor analyze how to use our site. This analysis tells us how users interact with our site and helps improve our site. Information generated by Cookies about your use of this website will be transferred and stored to Google's US-based servers. If IP Anonymity is activated on our website, your IP address will be reduced in advance by Google among the EU Member States or other signatory countries of the European Economic Area. Only in exceptional cases will the full IP address be transferred to Google servers located in the United States and reduced there. Google uses this information to evaluate visitors’ use of the site to generate a site activity report and to provide INSIST with other services related to the use of the Site and the Internet. Google will not associate an IP address that your browser sends as part of Google Analytics with other data held by Google. Please note that on this website, the Google Analytics code suffix "gat._anonymizeIp ()" can be IP masked.

You can prevent cookies from being stored on your computer by configuring your browser settings; however, please note that you may not be able to use the full functionality of this website. You can also prevent Google from collecting data that Cookie generates relevant to your use of the site and prevent Google from processing this data.

Social Bookmarking

We also use Facebook, Twitter, and YouTube social bookmarks on the site. These Internet bookmarks allow users of these services to add links and posts into bookmark. On our site, these bookmarks are embedded as links that link to the corresponding services on other websites. By clicking the embedded bookmark, you will be taken to a specific provider's web page. For information on how these third-party websites handle your personal information, see the provider's privacy policy.

User Account

The personal information required for using our products and the personal information required for analyzing the use (use of data) of our products, if applicable, will only be used for the execution of the signed contracts. Such usage data includes the detailed information for identifying users’ attributes about the starting time, ending time and duration of each use, as well as the amount of online service usage. In addition, INSIST reserves the right to use such usage data to generate the usage profiles that use pseudonyms for advertising and market research purposes, and for customizing their online services to meet user needs. Users have the right and can object to the use their information by sending an e-mail to In any case, the use of profiles will not be combined with personal information.

Disclosure, Correction, Screening and Deletion of Information

You have the right to know what information we have retained about you. You are also entitled to correct, delete and block your information. You may, of course, oppose the collection, processing, using, and / or immediately withdraw your consent to our collection, processing and forwarding of your personal information, provided that such information has no prejudice to the contract processing. Please contact our support team at