Terms and Conditions

Welcome to the official website of INSIST! Once you visit insist-gaming.com or shop on the site, you accept these terms. Please read these terms carefully.

You can return your INSIST peripherals within 30 days after purchase. Please contact us by call at 400-999-3719 or visit www.insist-gaming.com.

2-year limited warranty:

In the next two years, if your INSIST product is defective, we will repair or replace it. If you encounter any problems with the INSIST product or any difficulties in downloading or installing the driver, contact Technical Support Department using one of the following methods:

Send an email to insistgears@gmail.com

Go to the INSIST-gaming support center, consult the self-service FAQs, or get real-time help via web chat.

Technical Support Department Hours: Monday to Friday 9: 00-18: 00 (Beijing Time).

Electronic Communication

When you visit iNSIST-gaming.com or send us an e-mail, we communicate electronically. You agree to receive our communication information in electronic form. We will communicate with you by e-mail or by posting a notice on this website. You agree that all agreements, notices, announcements, and other communications we provide to you electronically comply with any legal requirement, namely such information is in writing form.

All contents contained in this website (such as text, images, logos, button icons, images, software) are the property of INSIST DE Ltd. and are protected by German and international copyright law. All the compilation materials on this website are the exclusive property of INSIST DE Ltd. and are protected by the German and international copyright law. All software used on this website is the property of INSIST DE Ltd. and is protected by German and international copyright law.

INSIST DE Ltd. grants you a limited license to access the site and use the Website for your own personal purpose; the website content or any part of it shall not be downloaded (other than caching) or modified without express written permission. You may not copy, sell, resell, access, or otherwise use the site or any portion thereof for any commercial purpose without express written permission. You may not use any meta-tag or any other "hidden text" that uses the name or trademark of INSIST or iNSIST-gaming without express written permission from us. Any unauthorized use will terminate the license granted by INSIST DE Ltd.

Visitors can post comments, which should not contain the unlawful, obscene, intimidating, privacy-invading, intellectual property infringing contents or otherwise the contents damaging third parties or disgusting; contents related to software viruses, political campaigning, commercial advocacy, chain letter, bulk mail, or other forms of spam shall not be contained. You are not allowed to use fake e-mail addresses, simulate any person or entity, or otherwise simulate the base data relevant to credit card or other content. INSIST DE Ltd. shall have the right, but not the obligation, to delete or edit such content, but will no periodically review the published content.

If you do post a comment, you agree to give INSIST DE Ltd. a nonexclusive, royalty-free, perpetual, irrevocable, fully transferable license to use, reproduce, adapt, publish, translate, create derivative works, distribute and display on any media worldwide, unless otherwise stated. You agree to offer INSIST DE Ltda. and its affiliates and transferees the right to use the name (if they choose to use it) that you use to provide such content. You acknowledge and warrant that you personally or otherwise control all rights to the content you post; that content is accurate and that use of the content you provide does not violate this policy and does not cause harm to any person or entity; INSIST DE Ltd. accepts no responsibility for any claims arising out of the content you provide. INSIST DE Ltda. is entitled, but not obliged, to monitor and edit or delete any activity or content. INSIST DE Ltd. disclaims any liability or obligation for any content published by you or any third party.

Risk of Loss

All products purchased from INSIST-gaming.com are provided under the shipping contract. This means that once the product is delivered to the carrier, the risk of loss of the product and the ownership of the product are transferred to you.

INSIST DE Ltd. endeavors to ensure accuracy. However, we do not guarantee that the product description or other content within this website is accurate, complete, reliable, updated or correct. If the product provided by INSIST-gaming.com does not comply with the instructions, your sole remedy is to return it in its unused state.

Site Policies, Modifications, and Severability

We reserve the right to modify our site, policies and these Terms of Use at any time. If any provision of these Terms is deemed to be invalid, non-binding or unenforceable for any reason, such provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provision.